If you’ve heard scratching in the walls or found droppings in a cupboard, it’s probably time to call in professional rodent pest control. Knowing what actually happens once you book a treatment can take a lot of the uncertainty out of the process. This guide walks through what to expect from inspection to follow-up.

Rodents are more than a nuisance. Some rats and mice can carry infections or contaminate food and surfaces with urine, faeces or saliva. Timely control and careful cleaning can help reduce these risks. Our guide to diseases associated with rodents explains the potential health concerns in more detail.
Step 1: Inspection
or sightings. They then inspect accessible areas for evidence of rodent activity, possible harbourage sites and entry points. Where possible, the technician will identify whether rats or mice are involved because their behaviour can influence the treatment and monitoring plan.
Step 2: Identifying entry points and nesting sites
Rodents can squeeze through surprisingly small gaps, so the technician checks common entry points, roof voids, gaps around pipes, subfloor areas, and cracks around the building’s exterior, along with likely nesting spots like wall cavities, insulation, and cluttered storage areas.
Step 3: Customised treatment plan
Based on the inspection, the technician develops a treatment plan suited to the property and level of activity. Depending on the situation, this may involve traps, monitoring devices or rodenticide baits.
Professionals must use rodenticides according to the approved product label. Where bait stations are required, technicians position and secure them to minimise access by children, pets and non-target animals. The technician should also explain any precautions that occupants need to follow.
Step 4: Ongoing monitoring and follow-up
Some rodent problems require follow-up visits, particularly when activity is widespread or several entry points exist. During follow-up, the technician may check traps or bait stations, assess new evidence, adjust the treatment and determine whether activity has stopped. The number and timing of visits depend on the property, treatment method and infestation.
What you can do to help
A few practical steps can support the treatment:
- Photograph droppings, damage and other evidence before cleaning so you can show the technician where activity occurred.
- Wear gloves and clean contaminated surfaces carefully with an appropriate disinfectant. Avoid handling droppings with bare hands.
- Do not seal a suspected active entry point until the technician advises you to do so, as this could trap rodents inside the building.
- Store food in sealed containers, clean spills promptly and dispose of rubbish regularly.
- Reduce clutter and remove unnecessary cardboard or stored materials that may provide harbourage.
After controlling the activity, exclusion work can close confirmed entry points and help reduce the risk of rodents returning.
If you find a dead rodent during or after treatment
Finding a dead rodent can occur during treatment. Avoid touching it with bare hands. Wear gloves, cover any cuts, clean contaminated surfaces and wash your hands thoroughly afterwards. People who are pregnant or immunocompromised should avoid handling rodent carcasses where possible.
Our guide explains what to do if you find a dead animal, including when professional removal may be appropriate.
Book Professional Rodent Pest Control
If you notice signs of rats or mice, early action can help prevent the activity from becoming more established. A tailored rodent pest control treatment can combine inspection, control, monitoring and practical prevention advice based on your property.
Hearing scratching in the walls or spotting droppings around the house? Get in touch with our team and we’ll take it from there.
